Returns & Exchanges
At Green Toys, we want you to love your sustainable fashion choices, so we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our goal is to ensure your eco-friendly shopping experience is as seamless and worry-free as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all tags are intact, and include the packing slip provided in your digital confirmation.
Print and Attach Label
Download your prepaid eco-friendly shipping label from the portal, print it out, and securely attach it to the outside of your return package.
Drop Off and Track
Leave your package at any authorized carrier drop-off location and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing